Offline sales are tickets sold through means other than Sticky Tickets. This can include phone or fax orders via credit card, a cash transaction, or payment via cheque or direct deposit. You can manually enter these purchases so that your event records are kept up-to-date and your customer can still receive an e-ticket and receipt via email. You can also use offline sales to enter VIP, free or discounted ticket details.

If you are not processing a credit card when using the offline sales feature there are no booking fees applied.

If you have any questions about this or anything else, please don't hesitate to contact us and we'd be more than happy to help.