Your account details are very important to the success of your event (s) and should be kept up-to-date. There are different settings that you can change- Organisational Settings or Personal Settings:

Personal Settings

1.Log in to Sticky Tickets.
2.Click on Personal Settings + Personal Information located on the left navigation menu.
3.Change your details and select Save Changes.

Organiser Settings

Note: You must select what type of account you are (Individual, Business, Not for profit or a Registered Charity). If you are registered for GST please select the appropriate Organisation Type then tick the Registered for GST box. When a ticket purchaser buys tickets, along with their e-Ticket they will either receive a Receipt or Tax Invoice.

  • Tax Invoice - A tax invoice is only issued if your organiser settings are set as registered for GST (as an ABN is required to be displayed on a tax invoice) 
  • Receipt - A receipt is issued in all other instances except for the one above when an ABN has been provided.


NOTE: If you have selected registered for GST, you will need to add the GST component into your ticket price when creating your tickets for your event.

Update Bank Details

You are able to change or update your bank details, however you will need to go through the account verification process again.

If you have any further questions about this topic, please don't hesitate to contact us and we'd be more than happy to assist.

Related topics:

How to an Transfer Organiser Account