Payments from ticket sales are transferred to your nominated bank account upon the successful completion of your event, and we use a bank verification process to ensure that we have the correct banking details so you receive your funds.

To enter or update your bank details click on Organiser Settings, and go to Banking Details.

Select Change Bank Details and enter your information.

Once you’ve entered your details and clicked Save Changes this will start the bank verification process. We will make a 1c deposit into your nominated bank account – please allow 2-4 days for the deposit to appear in your account.

Please note: You can still start selling tickets while waiting to complete this process.

The deposit detail will have a code that you will use to finalise the bank verification process. Some banks omit this code or print it incorrectly. If this happens, or you have issues entering the code please contact us for support .

When the deposit reaches your bank account enter your code into Sticky Tickets following the instructions below:

· Log in to Sticky Tickets

· At the top of the screen you will see a message starting with 'Bank Verification is pending'. Click on the link enter the reference number.

· Enter the code exactly as it’s displayed into the relevant field, remembering that the code is case sensitive. The text box will display the first and last digit of the code as a guide.

· Enter your code and click Verify My Account to complete the process.