If you have chosen to allow your customers to add individual names to tickets purchased, then you may need to change them if someone enters an incorrect name, or a request is made to change to another name.

 

To change the ticket details, follow these steps:


1. Log in to Sticky Tickets and open the event you are working on



2.  Click the Sales List menu or if you on the Summary page you can click the Sales link


3. Find the sale you wish to make changes to and click the Order Number


4. In the Order Details page, click on the Edit Order (yellow) button to open the edit page and make the necessary changes and select Save Changes. 


5,  Once saved, you can now click on the Back link on the left menu to return to the list of sales.



If you have any questions about reports or anything else, please don't hesitate to contact us any time and we'd be more than happy to help. 


Related Articles

How do I resend a ticket order?

How can I email ticket purchasers / attendees?