If you have been approved for any of our rebate programs (except for the one-off rebate), the rebate amount will be sent to your nominated bank account along with your ticket sales (in two separate transactions) once you mark your event as 'Complete'. On the summary page of your event there will be a highlighted amount which you will be able to claim.
Once paid, it will then show in the Transactions section on the event summary page.
All paid ticket sales and rebates will also be listed in the Transactions tab of your account.
For One-off Rebate claims:
- Using your letterhead, please send an invoice for the amount being claimed to email@example.com (you can address it to Sticky Tickets Pty Ltd)
- Please ensure that you provide your banking details on the invoice
- Allow 48-72 hrs for the rebate to appear in your nominated bank account.
If we can provide any further assistance regarding claiming your rebate or anything else, please don't hesitate to contact us any time.