The following is a guide to the features and information available on the event summary page.


1. If you are not logged in to Sticky Tickets visit and log in using your organiser username (email) and password.

2. On the My Events page, find and click on the event name you wish to view.

3. On the Summary page you have the following menu items:


Summary Page


Menu Items

Edit Event

This is where you can update the main information of the event. Visit the edit event page for more detailed information.

Notify Purchasers

This is where organisers can send email or SMS notifications to current (and future) ticket holders

Event Questions

This is where you can update the questions asked to each purchaser and ticket holder (if applicable). Visit the creating custom forms page for more detailed information.


This is where you can find tool to promote your event. For more information on the promote menu click here.

Record Offline Sales

This is where you can record offline sales (where you record purchases for the ticket buyer directly) For more information on the Record Offline Sales Menu menu click here

Sales List

This displays all the current orders for your event.

Check-ins / Claims

This is where you can manage the arrival of attendees to your event. Find out more


Access reports on your ticket sales and list of attendees. Find out more

Sales Notification

This is a summary of your event sales figures and tickets sold and can be sent out every day or week to a list of email addresses. Find out how to set-up sales notifications.

Summary Actions:

Preview - Use this link to preview your event and to view how it looks in its final format. Your browser may block pop-up window opening, so if prompted allow pop-ups from this website.

New Session - This will allow you to create a new session for your event. Find out more

Cancel Event - This will cancel this event. Find out more

Event Name 

The name of the event and the event's status (LIVE). By clicking on the pause icon you can pause ticket sales.

Event Summary Information Boxes

Status - Pending, Completed, Live, Paused or Cancelled.

Days to the event - The number of days left until the event.

Page Views – The number of times the event page has been looked at online.

Record Offline Sales - Sell tickets manually, accept credit cards or cash, give tickets away or even discount them. This link allows you to enter ticket sales that you receive directly (so not via the internet).

Reporting/Sales Notification  - Use this link to export various reports and send scheduled sales notifications for your event.

Download Attendee List - A quick link to download your list of attendees.

Sales (edit/resend/cancel) - View all sales, edit ticket holder information, resend tickets and receipts, and transfer, cancel or refund tickets.

View Tickets - View and export a list of all individual tickets sold. 

View Donations - View and export all donations madento the event.



Net Sales - The amount displayed here is the total of all sales for your event including online and offline sales. It excludes booking fees.

Tickets online - Online sales with the booking fee excluded.

Tickets Offline - Sales entered by you that do not incur a booking fee.

Donations - All donations made excluding the booking fee.


Tickets Sold - The amount displayed here is the total tickets sold including online and offline.

Online - The amount of online tickets sold that have incurred a booking fee.

Offline - The amount of tickets allocated by you that do not incur a booking fee.

Remaining - The amount of tickets that are yet to be sold.

Owed To You - The amount displayed here is what is owed to you by Sticky Tickets for ticket sales.

Gross online sales -The total online sales including booking fees.

Fees - The total booking fees paid including any additional Amex fees.

Already Paid - The amount that we have already transferred into your account (only for approved and advanced payment organisers). For more details see the transaction page

 Progress Bars - Scroll over progress bars with your cursor for more detail.

Find more details on ticket sales, tickets sold, discount codes and donations:

Ticket Sales

Here you will be able to see:

· The ticket type name.

· The dollar amount sold of this ticket type.

· A breakdown of sales for this ticket type (online/offline sales). To view this, scroll over the progress bar with your cursor.

· Quantity of tickets sold and remaining.

· Total sales and total tickets sold.


Discount Codes - This will only appear if you have created any discount codes.

Here you will be able to see:

· The discount code name.

· The dollar amount sold of this discount code.

· The quantity of discount codes used and remaining.

· The percentage of discount code sales compared to overall sales. To view this scroll over the progress bar with your cursor.

Donations - This will only appear if you have created a donation ticket type.

Here you will be able to see:

· The dollar amount donated (online and offline).

· How many donations have been made.

· The average donation amount. To view this scroll over the progress bar with your cursor.

For more information on any of these areas, please click on the links provided.