Each Organiser is able to set their own Terms and Conditions for their event, including their refund policy.
To add your own Terms and Conditions please follow these steps
- Log in to the event you would like to add your terms and conditions to
- Go to Event Questions/Edit Questions
- Select Add Purchaser Question
- From the dropdown menu select Document Link
- Enter the details of your terms and conditions (you can use the details on the image below as a guide)
- If you already have your terms and conditions displayed on a webpage you can enter the url address, or
- You can upload a Microsoft Word or PDF file
- Select Save Changes
This now allows the ticket purchaser to view your Terms and Conditions. Should you wish to create a tick box that makes it compulsory to agree to the Terms and Conditions please follow the steps below.
Note: If you select 'Required Field' in the set up below the ticket purchaser will not be able to proceed unless they agree to the Terms and Conditions.
- Select Add Purchaser Question (if you are still on the Edit Questions page)
- Select Tick Box from the dropdown menu
- Enter the details as per the image below
- Select Save Changes