This could be because the number of tickets available has been reached (this is different to the event capacity). Please log in to your event and follow these steps:

  • Go to the Edit Event link on the left menu 
  • Scroll down to the Ticket section and click to Edit 
  • Check that the tickets available for the specific ticket that is displaying as sold out is correct 
  • Make any necessary changes and select Save Changes

Please note: Group tickets should be calculated like this example: For 8 tables with 10 seats the tickets available would be 80. This represents the total number of individual tickets available for this group ticket type.


 If you have any further questions about this topic, please don't hesitate to contact us and we'd be more than happy to assist.