If you are planning on using our Check-In application to scan tickets on the day of your event, we highly recommend that you ensure that the application is working correctly at the venue prior to holding your event.
Before following the testing steps below please ensure that you have set up checkin operators and downloaded the application onto your device. For more details on how to do this click here.
Compatible devices: iPhone 4s or newer, iPod Touch, iPad, iPad Mini, and Android Devices version 2.2 and up.
Testing the Check-In Application
Once you have set up checkin operators on your event and downloaded the application on a compatible device follow these steps:
Printing physical tickets to test app on location
- Log into your event
- Select the Sales List
- On the sales list page select filter option Tickets and view option Purchasers and Ticket Holders
- Select Download link and print off as many tickets as you like (a minimum of 5 is recommended, though if you have lots of operators you may need to print more)
- Login to your event
- Select Check-In / Claims
- Select Reset All Tickets