Getting Paid

How do I receive the funds from ticket sales?
Payments from ticket sales are transferred to your nominated bank account upon the successful completion of your event. To ensure you receive your funds, we...
Mon, 16 Sep, 2019 at 12:00 PM
The Sticky Tickets Rebate for Schools, Community & Sporting Groups
At Sticky Tickets we recognise the challenges faced by educational institutions, sporting clubs and not for profit/community organisations, and we like to h...
Sat, 5 Oct, 2019 at 5:40 AM
How do I claim my rebate?
If you have been approved for any of our rebate programs (except for the one-off rebate), the rebate amount will be sent to your nominated bank account alon...
Wed, 8 May, 2019 at 1:38 PM
Completing my event and the payment process
Once your event has been completed you need to initiate the payment process. To do so, you can watch our quick demo, or follow the steps listed below:  Note...
Mon, 16 Sep, 2019 at 12:01 PM
Government agency requiring an invoice to be issued before ticket sales are transferred
If you are a government agency using Sticky Tickets to manage your events, we are able to withhold payment until you issue an invoice for the ticket sales t...
Fri, 29 Jun, 2018 at 9:27 AM
Payment Request feature
Sticky Tickets understands the need for some event organisers to access ticket sales prior to their event, therefore we have the Payment Request Feature. H...
Tue, 26 Nov, 2019 at 9:16 AM
Can you waive the processing fee for the Payment Request Feature?
The application fee of $49 inc GST covers the cost of a required security check on your application. Unfortunately we are unable to waive the fee.
Fri, 29 Jun, 2018 at 9:39 AM
I have been approved for the Payment Request feature and I want to request funds
If you have been approved to have the payment request feature added to your account then please follow the steps below to find out how to request funds. If ...
Fri, 8 Mar, 2019 at 9:20 AM
How do I reconcile payments from Sticky Tickets?
You can reconcile payments that you have received from Sticky Tickets by going to the Transactions page: 1. Login to your Sticky Tickets account 2. Sel...
Fri, 8 Mar, 2019 at 9:34 AM
I’m having trouble with my code for the bank verification process
There are times when the bank will miss a number or letter making the code incorrect and unusable. In this instance, please contact us for support.  Mak...
Fri, 8 Mar, 2019 at 9:36 AM