Customer Support Centre

Payments from ticket sales are transferred to your nominated bank account upon the successful completion of your event. To ensure you receive your funds, we...

At Sticky Tickets we recognise the challenges faced by educational institutions, sporting clubs and not for profit/community organisations, and we like to h...

You can claim your rebate after successfully completing your event and logging in to mark it as 'Complete'. On the summary page of your event ther...

Once your event has been completed you need to initiate the payment process. To do so follow the instructions below:  Note: The complete button will not sh...

If you are a government agency using Sticky Tickets to manage your events, we are able to withhold payment until you issue an invoice for the ticket sales t...

Sticky Tickets understands the need for some event organisers to access ticket sales prior to their event, therefore we have the Payment Request Feature. H...

The application fee of $49 inc GST covers the cost of a required security check on your application. Unfortunately we are unable to waive the fee.

If you have been approved to have the payment request feature added to your account then please follow the steps below to find out how to request funds. If ...

You can reconcile payments that you have received from Sticky Tickets by going to the Transactions page: Login to your Sticky Tickets account Select...

There are times when the bank will miss a number or letter making the code incorrect and unusable. In this instance, please contact us for support.  Mak...