Event Management

Setting Up Your Refund Policy
As an organiser, disclosing your Refund Policy allows you to set conditions on how you want to grant refunds. This is important to avoid any issues in the ...
Tue, 9 Mar, 2021 at 11:25 AM
Notifications to Organisers
As an Organiser, you will receive notifications for certain actions that have occurred on your account . Below is a list of current notifications: Event i...
Thu, 16 May, 2019 at 9:37 AM
Processing Refund Requests
Refund requests can now be submitted by the purchaser directly to you. Once they send this request you can review and process this from your Transactions ta...
Wed, 4 Aug, 2021 at 11:15 AM
How to Request for Tickets to be Transferred to Another Event
Purchasers can now submit a request to transfer their tickets to another event. Transfer requests follow the Refund Policy set by organisers on each event. ...
Thu, 27 Feb, 2020 at 7:52 AM
How to Process Transfer Ticket Requests
Once a purchaser submits a request to transfer their tickets to another event, you can review and process them within your Sticky Tickets account. To do thi...
Tue, 30 Jul, 2019 at 12:05 PM
How to Issue Complimentary Tickets
Organisers are able to issue complimentary tickets to specified guests. There are a few ways to do this. You can watch our quick demo, or follow the steps l...
Tue, 2 Jun, 2020 at 12:21 PM
How to Download an Event Guest List
Organisers can access each events's attendees list before, during or event after the event. To find out how to access the Attendees list, you can watch...
Tue, 1 Dec, 2020 at 12:39 PM
How to Ask The Dietary Requirements of Ticket Holders
Organisers can ask each purchaser or ticket holder if they have any dietary requirements. To do this, you can watch our quick demo, or follow the steps lis...
Fri, 28 Aug, 2020 at 1:29 PM
Event Protect
Event Protect is an optional add-on that provides coverage for the gross ticket sale loss arising from the cancellation, disruption or rescheduling of an ev...
Wed, 10 Jun, 2020 at 5:09 PM
An Important Notice to All Sticky Tickets Event Organisers And Attendees…
As we are certain many of you are more than aware, the impact of the COVID 19 situation on the events industry has been unprecedented and enormous. Our thou...
Wed, 18 Mar, 2020 at 4:17 PM