General

This is where you will find general information about our service.

How much does it cost to hold an event?
With Sticky Tickets, you only pay for what you need. There is just one small booking fee per ticket sold- no percentage payments or hidden costs.   The bo...
Mon, 18 Sep, 2017 at 9:22 AM
What can Sticky Tickets be used for?
No event is too big or too small for Sticky Tickets! From a meeting for 4 to a gala ball for thousands, we can help you do it all.   Here are just a few e...
Mon, 18 Sep, 2017 at 9:34 AM
Why is Sticky Tickets on my credit card?
To save on unnecessary expenses, many of our customers use our event registration software and merchant account to sell tickets for their events. When you...
Thu, 8 Jan, 2015 at 12:04 PM
How does Sticky Tickets handle GST?
GST obligations must be handled by the event organiser. If you select Registered for GST, then remember to include a charge for GST when setting you...
Thu, 7 May, 2015 at 12:14 PM
Is GST included in the booking fee?
Yes, all of our advertised booking fees are inclusive of GST. Once you have completed your event and the ticket sales are transferred to you, we will send y...
Fri, 24 Mar, 2017 at 8:04 AM
Is Sticky Tickets an Australian company?
Yes. Sticky Tickets is a 100% Australian owned and operated company. Where possible, we support other Australian businesses by sourcing locally based prod...
Thu, 8 Jan, 2015 at 12:05 PM
Is the Sticky Tickets website secure?
Yes. All communication is encrypted using SSL (certificate provided by GeoTrust), the most widely used website security technology. When information is encr...
Fri, 24 Mar, 2017 at 8:41 AM
How do I get a refund or transfer my ticket(s)?
To request a refund or to transfer your ticket to another event, you need to contact the event organiser. Their details are on the e-ticket and receipt em...
Thu, 8 Jan, 2015 at 12:07 PM
What forms of payment are accepted for Sticky Tickets?
You can pay for your ticket (s) online with VISA, MasterCard or American Express. Please note that AMEX incurs an additional 1.75% surcharge payable by the ...
Thu, 12 Oct, 2017 at 12:31 PM
What about free events?
Events that are free to attend do not attract any charges. Your attendees simply register their names for free and you get full use of all the event tools...
Thu, 8 Jan, 2015 at 12:24 PM