General

This is where you will find general information about our service.

Is there a check-in app to scan tickets as attendees arrive?
Yes, Sticky Tickets has a free Check-in app available from the iTunes Store and Google Play Store. This will enable you to scan e-tickets (at multiple entr...
Wed, 28 Aug, 2019 at 11:48 AM
The Sticky Tickets charity rebate
Sticky Tickets supports your cause... At Sticky Tickets we feel it’s important to help out where we can, and what better way than to donate financially ...
Thu, 29 Aug, 2019 at 12:44 PM
The Sticky Tickets one-off charity rebate
If you are holding a one-off event to raise funds for a registered charity, then please consider applying for our one-off charity rebate. If approved, we wi...
Wed, 16 Oct, 2019 at 3:59 PM
Does Sticky Tickets offer any other rebate?
Yes, we offer a 10% rebate to educational institutions, sporting clubs and not for profit/community organisations. We recognise the challenges faced by thes...
Thu, 29 Aug, 2019 at 11:50 AM
We are a government agency and require an invoice before ticket sales are transferred
Sticky Tickets is able to hold onto ticket payments until you issue an invoice for the relevant amount. Please ensure you let us know before posting you...
Thu, 29 Aug, 2019 at 12:48 PM
Are there any additional fees?
No, our booking fee is calculated on the price of the ticket, and includes all merchant and credit card fees. It is the only cost associated wi...
Thu, 29 Aug, 2019 at 11:49 AM
Can a Sticky Tickets receipt be used to claim a deduction on an income tax return?
In order to claim as a deduction, the donation must have been made to an approved organisation. If the receipt was 100% a donation and you did not recei...
Thu, 29 Aug, 2019 at 11:49 AM
3rd party ticket sales
Sticky Tickets does not allow or support 3rd party ticket sales through our site. If you have tickets you do not want for an event listed on our site, we su...
Thu, 29 Aug, 2019 at 11:49 AM